Privacy Policy
🛡️ Privacy Policy
Effective Date: [Insert Date]
Applies to: Evergrowth (Cambodia) Specialized Bank Plc.
🔹 1. Data Collection
We collect personal data to provide financial services and comply with regulatory obligations. This includes:
Identification Information: Name, date of birth, ID/passport number
Contact Details: Phone number, address, email
Financial Information: Bank accounts, income, credit records
Transactional Records: Loan applications, account activity
Digital Data: IP address, device info, browsing behavior (cookies)
🔹 2. Purpose of Use
Your personal data is used for:
Verifying identity (KYC/AML compliance)
Processing loan applications and disbursements
Managing repayments and account updates
Providing customer service and notifications
Improving digital platforms and customer experience
Fulfilling legal and audit obligations
🔹 3. Data Sharing
We may share your data with trusted third parties when necessary and under strict confidentiality agreements:
Regulatory Authorities (e.g., National Bank of Cambodia)
Licensed Auditors and Legal Advisors
Credit Bureaus and Financial Institutions
IT & Communication Service Providers
Third Parties with Your Explicit Consent
🔹 4. Data Retention
We retain your data only for as long as necessary, based on:
Legal and regulatory requirements
Contractual obligations
Operational or auditing needs
Data that is no longer needed is securely deleted or anonymized.
🔹 5. Security Measures
To protect your personal information, we apply:
Data encryption (at rest and in transit)
Secure servers and firewalls
Role-based system access control
Regular security audits and staff training
Confidentiality agreements with all personnel and partners
🔹 6. Your Rights
You have the right to:
Request access to your data
Ask for corrections to incorrect information
Withdraw consent (where applicable)
File complaints with regulatory authorities
Requests can be made in writing via the contact details provided below.
🔹 7. Use of Cookies
Our website uses cookies to:
Enhance user experience
Monitor site performance
Analyze visitor behavior
You may disable cookies via your browser settings. However, this may affect some website functionality.
🔹 8. Updates to This Policy
We may revise this Privacy Policy periodically. All updates will be posted on our website, and the most recent version will apply to your interactions with us.
